Enterprise Permitting & Licensing
Full-stack engineering on Tyler’s public-sector SaaS: permitting and licensing for government agencies, with search, permissions, and production reliability as part of the feature.
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The product
EnerGov / Enterprise Permitting & Licensing is a multi-tenant SaaS used by hundreds of government agencies. Staff run permits, inspections, plans, and licenses in production. The work is not a demo: customer data boundaries, role-based access, and uptime are the job.
I am a software engineer on that platform at Tyler Technologies. I take features from design through UI, API, database, and search, then land them with QA.
What I owned
- Designed and built a unified OpenSearch indexing pipeline: index model, async reindex, permissions, and results UI so staff can query property and case data across modules from one place.
- Treated permissions as part of the feature. Agency users only see what they are allowed to query.
- Cut frontend build times by about 70% by fixing Webpack config, which made local and CI feedback faster for the team.
- Support production on Azure with Datadog. Keep TeamCity / Harness pipelines healthy and help clear incidents when they show up.
Why it sits next to the agent work
This is the regulated-SaaS background I bring to agent platforms: multi-tenant data, authZ, observability, and a delivery path that has to stay green. Foreman is how I apply those habits to tool-calling agents. ADLC is how I would govern that at platform scale.